Frequently Asked Questions

FAQ

• 1. Why is a premium quality web design so important for your business?

  Today, everyone has a busy schedule. As they open a website,the first thing that they notice is its web design. This can make your viewer stay on your site or leave. Your website should be designed in such a way that your viewer can find what he or she is looking for easily. This will decide whether they are going to come back to your site or not. Further, a lot of how your content is published on your site is influenced by its web design, thus becoming a detrimental factor in your SEO rankings as well. This is especially of importance if you are a small business looking to expand. Having the right colors for your web design is important as well. Colors have important psychological effects on your viewers and they will decide what kind of aresponse they have towards the site. For example, having light, pastel colors could give out a calm and soothing effect. Having a good color palette and design layout can, hence, help build trust with your audience. This as a consequence gives consistency to your website and all the webpages on it. The most important of it all, web designing is something all businesses do today. If your a competitor is doing it, there is no reason why you should not use thisoption to step above them.

• 2. How to choose the best web designing company in Canada?

  To choose the best web designing company in GTA, first you have to decide what kind of website you are looking to develop. Each business has its own requirements for a website and having a clear idea of this will help you in deciding what kind of web design assistance you require. Before forming a conclusion about which one of the best web designing company in GTA is, do adequate research about the same to choose credible and genuine services. It is also necessary that you are aware of the kind of policies and copyrights the company follows because the best web designing company in GTA the paper may often not be the best in practice. The company’s social media presence and the customer reviews and feedback they have received are also good ways to determine the best best web designing company in GTA. Lastly, ensure that they are cost-effective and you are not paying for their services more than you should.

• 3. How long does it take to design and build a website?

  How long a website takes to be designed and built depends upon your website developer. If you are looking for the best web designing company in Brampton to do your design, it may take some extra time due to their busy schedules. Once this delay between hiring a developer and getting him or her to start the work has been overcome, it is a much smoother process.The exact duration of how long it will take for your site to be completely built depends upon the designing level you are looking for. If you are serious about it though and are looking for a top-class design, it is advisable to contact the best web designing company in Brampton and invest weeks, and evensome months towards the same. On average, it could take about 14 weeks or 3-4months to get it done.

• Payments and Contract Lengths:
  • All payment schedules can be found on our prices page or will be agreed separately for bespoke work.
  • The company has the right to charge the client up to 85% of the total web development costs, should the client cancel the website agreement after the design concepts have been agreed but prior to the website going live. The scale of the charge will be Dependent on what stage the project is at when the cancellation takes place.
  • Once the site goes live any early cancellation of your standing order during the first 12 months will be deemed a break in contract. In this case you would be liable for the balance of the contract to be paid with immediate effect plus a admin fee (The Admin fee covers time taken to discover the cancellation, generating an invoice and posting)
  • Alterations to standing order mandates to reflect new or changed contracts are the sole responsibility of the client. Overpayments to the Company as a result of not Updating a standing order mandate will not be reimbursed to the Client. Underpayments or missed payments, however, shall be backdated to the point at which the underpayment or missed payment was discovered and the Client shall be responsible for bringing their account up to date within a reasonable period of time.
  • Contract lengths are normally 12 months unless agreed beforehand between the Clients and the Company. The Company requires a minimum 30 days notice to cancel a support or hosting contract.
• Photographs and Images:
  • Any images or photographs that you supply should be in digital format, usually no smaller than 1024x768 pixels, with a suitable resolution that will allow them to be resized and used on screen. Traditional paper photographs requiring scanning are acceptable, however, there may be additional costs incurred due to time spent scanning and retouching the images. This depends entirely on the project and the number of images involved.
  • Any images that the company are asked to obtain from third party photographers or stock photography will be charged as an additional cost.
  • The Client guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to the Company for inclusion in their website, or other design, are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, indemnify and defend the Company and its subcontractors from any liability (including solicitors fees and court costs), including any claim or suit, threatened or actual, arising from the use of such elements furnished by the Client.
  • Evidence of ownership or permissions may be requested by the Company.
• The Copyright:
  • After the initial 12 month period, copyright is automatically assigned as follows:
  • The Client will own, or have express permission to use, the text files, images, graphics and any visual elements, video or sound bites, that you may have sent to us to use in connection with the project.
  • The company will maintain copies of all the files used in connection with your project and if you require a disc copy of all the files used in connection with your project, then the company will be happy to supply this to you. Copies of the website files are maintained by us for a reasonable time (usually at least one year), and if you are hosting with us, then files are maintained both locally and on external servers.
  • The copyright to the markup, CSS files, other code that may have been used by us for you or certain images that the company may have supplied to or for you are licensed to you in connection with this web design project, and will be licensed solely to the domain name on which the website files reside. If you own the domain name, then you own the copyright.
  • At the bottom of the website page(s) after payment has been completed, usually it will say Copyright and the name of your business or company. The company does however reserve the right as the Company responsible for the design and/or development to place a small and unobtrusive link at the bottom of your website, thereby not hindering or distracting from your own website design.
  • As the design company the company also reserve the right to display and link to your completed project as part of our portfolio, and to write about the project on other web sites, in magazine or ezine articles, books, written or digital publications of any design and source. Please inform us in advance of the website going live if you DO NOT want us to add your site to our portfolio of work.
• Hosting:
  • To ensure superior levels of reliability and performance, all our clients’ websites are hosted on a high speed, state of the art managed dedicated server which utilizes a guaranteed minimum uptime service availability level of 99.95%. Details of the exact specifications of our servers are freely available to all our clients and will be given upon request.
• Liability:
  • The company will not be held liable for any missed launch date or deadline, if the client has been late in supplying materials, or has not approved or signed off work onetime, at any stage.
• Confidentiality:
  • The Company adheres to all national and EU data protection, data transfer, data retention, and confidentiality regulations and always stores data sent to us in a secure manner within our security policy.
• General:
  • A website will not launch until a standing order or BACS payment has been set up, unless special agreement has been reached in advance.
  • Additional costs for extra features and/or additional design costs, not covered by our standard packages will be agreed and invoiced before the website goes live. See for a list of charges.
  • If the Client does not respond to the Company’s request to discuss or choose ongoing support options, the client will automatically be placed on what the company feels is the most appropriate support package.
  • A small admin fee is payable for switching the client to another hosting provider.
  • Hosting only clients, will be charged at our normal hourly rate for any further changes or updates to their website.
  • There may be an additional fee for any design changes requested after the initial agreed design has been signed off.
  • The Company is not responsible for writing or inputting any text copy unless this has been specified by the client.
  • If you are hosting the website elsewhere, the Company cannot guarantee that the Website is fully compatible with all hosting provider’s server operating systems, especially any contact forms, database driven websites, etc.
  • If the website is to be hosted elsewhere, then you will still pay the same monthly fee as agreed.
  • The company does not offer any technical support for any other web site hosting Company that you may choose (if you elect not to host the website with us).
  • The company cannot guarantee that the functions contained within any web page (or Part of your website design), will always be error free, and therefore the company will not be liable in any way whatsoever to you for any third party damages, including lost profits, lost savings, or other incidental, consequential or special damages arising out of the operation of or inability to operate this web site and any other web pages, even if you have advised us of the possibilities of such damages.
  • If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. Just the same as a fine, you cannot transfer this contract to anyone else without our consent or permission.
  • This contract remains in force and need not be renewed.
  • Although the company have tried to keep this contract language simple, the intentions are serious, and the contract is a legal document under the exclusive jurisdiction of Law and Courts.
• Changes to these Terms and Conditions:
  • Webcurv Technologies reserves the right to add, delete, or modify any provision of these Terms and Conditions at any time without notice. Failure to receive notification of a change does not make those changes invalid.
• Payment for services
  • Payment: At the start of the development process for your company website, you need to pay us 50% of the total development costs, the remaining balance of 50% Will be given upon the completion of the website. We will start the development immediately upon receiving of the initial payment.
  • Payment Gateway: We are using Atom payment gateway client can use their credit card, debit card internet banking. Option to pay online or invoice based payment.
  • Service Charges: As per Canadian government regulations some of the payment requires service tax. The client will be informed by mail for such payments.
• Online payments:
  All payments of Webcurv Technologies invoices using the online payment facilities are subject to the following conditions.

  • When you complete the online payment form, funds will be deducted from your cards, Debit card account in the selected currency.
  • Due to the way transactions are processed by the external banking sites, there may be delays of 1-3 days in updating your payment in Webcurv Technologies ’s records.
  • Payments are deposited to Webcurv Technologies bank account.
  • Online payments are secure:
    • Payments will be processed directly by the Payment Gateway.
    • Credit card numbers are protected with a high level of encryption.
  • Confirmation:
    • If successful, we will confirm that your payment was completed.
    • If unsuccessful, we will advise that your payment has failed. Webcurv Technologies will not be advised why a payment has failed, therefore, you should contact your bank.
    • If your payment fails, please use one of the other payment methods described on your invoice, to pay your invoice. Please arrange an alternative payment method promptly to ensure continuous use of Webcurv Technologies services and Internet resources.
  • Webcurv Technologies will confirm your payment details via email.
  • By using Webcurv Technologies 's online payment facilities, you agree to all applicable Webcurv Technologies policies relating to your Internet resources.
  • All information you provide on the credit card payment facility forms will be handled in accordance with the Webcurv Technologies privacy statement.
  • Webcurv Technologies 's Terms and Conditions for online payments are subject to change at any time. Each transaction shall be subject to the specific Terms and Conditions that were in place at the time of the transaction.
• Cancellation & Refund Policy:
  • Note*: There will not be any refund will be given to client in case of any cancellation of the services.
  • In case if the work is not started after the payment the client will get the 50% amount of refund for the cancellation of the services.
• Delivery timeline:
  • The standard delivery for any services is 2-3 weeks or as per the agreed proposal.